About us
At Assistance Animale, we are guided by our commitment to providing reliable, expert support to every pet owner.
Our team of certified animal health technicians combines professionalism, empathy and compassion to provide you with advice you can count on, 24 hours a day, 7 days a week. Our mission is to give you peace of mind by making quality care accessible and available at all times.
Our vision goes beyond direct customer service. We believe in the power of collaboration and partnership to improve animal health collectively. That is why we work hand in hand with veterinary clinics and industry professionals.
By positioning ourselves as a strategic partner rather than a competitor, we contribute to a more efficient care ecosystem, for the well-being of your pet and the entire community.
What is an Animal Health Technician?
Our Animal Health Technicians are at the heart of our service. They are much more than simple consultants; they are the nurses, surgical assistants and dental hygienists of your animals, acting as an indispensable support for your veterinarian.
Their profession encompasses a versatile expertise that allows them to provide front-line care and reliable advice. At Assistance Animale, you have direct contact with one of these certified professionals, for reassuring and expert support at every step.
How can an Animal Health Technician help me?
Worried about your pet?
An Animal Health Technician is there to help and guide you, if necessary, toward a veterinary clinic.
Questions before a vet visit?
Want answers from an independent team? We’re here! Our clinically experienced team can easily answer your questions.
Planning to adopt or just adopted?
We can answer your questions. We’ve been there!
How to get in touch with a health technician?
Select a subscription
Check out our different subscription plans to find the one that’s right for you.
Fill in your pets’ information
Once you’ve signed up, you’ll be able to provide all the necessary information so we can offer you the right kind of help through our chat tool.
Chat with our Technicians
You can chat with our Animal Health Technicians if you have questions about your pet’s condition.