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ASSISTANCE ANIMALE
Our mission is to bring peace of mind to pet owners.
Assistance Animale is an innovative digital chat and call centre offering dog and cat owners professional advice 24/7 from certified animal health technicians, and facilitating veterinary appointment booking.
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Services
What we do
Assistance Animale is your expert support 24/7, provided by certified animal health technicians, ready to guide you with empathy and professionalism. We offer you peace of mind, wherever you are, whenever you need it.
We are more than a service: we are a trusted partner for clinics and professionals in the field. Together, we are building a smoother, more efficient care ecosystem entirely dedicated to animal well-being.
Book an appointment with an animal health technician
Schedule a personalized video consultation to discuss the specific needs of your dog or cat in depth.
Live Assistance
Have a doubt or concern? Chat instantly with our team to receive expert advice and be quickly guided to the best solution.
My File
Access your consultation history in one click and find the personalized recommendations from your technician for each of your companions.
Care Library
Explore our extensive collection of educational fact sheets and practical guides designed by our experts to optimize your pet’s daily well-being.
Animal Health Technician’s Selection
Discover products, tools and accessories rigorously tested and approved by our technicians for their quality and safety.
Join the community
Join our community of passionate pet owners and never miss any of our health tips in photos and videos.
How does Assistance Animale work?
Select a subscription
Browse our different subscriptions to find the one that suits you best.
Fill in your pets’ information
Once subscribed, you can add all the necessary information so we can provide the right help through our chat tool.
Book an appointment with the nearest clinic
If the need arises, you will be able to book the appropriate service with the nearest partner clinic.
